Refund Policy

Returns are available for both defective and non-defective merchandise, and customers may also request an exchange.

Thirty-day request window

Start the request within 30 days after the package is delivered. A qualifying item must be new, unused, and in its original condition, with the original packaging, labels, and every included accessory kept together.

Reasons we accept

A non-defective return may be requested after a change of mind, because of a personal preference, or when the wrong item was selected. We also review items that arrive damaged, defective, incorrectly sent, missing a component, or materially different from their description.

Information to send

Provide the order number, the email used at checkout, and an explanation of the request. For damage, a defect, a wrong shipment, or a missing part, we may require photographs or video of both the item and its packaging.

Mail return and prepaid label

Returns are completed by mail. A free return label is included in the parcel. Contact us for authorization before mailing anything back, and follow the supplied return instructions.

Fees, exchanges, and refunds

No restocking fee is charged. An exchange depends on current inventory. After approval, a refund is sent to the original payment method and is processed within 10 days; the financial institution may take additional time to post it.

Email: nazzarudin999@gmail.com
Mailing address: 702 S Santa Fe Ave, Oklahoma City, Oklahoma, 73109, United States
Phone: (207) 842-7811